Service Overview:
Amerinet Solutions supports small to medium sized businesses’
custom IT needs, supporting or replacing full time IT staffing.
Unlike larger regional or national IT support services, Amerinet
Solutions is your local support staff. Your expert support representative
has a name and direct telephone number. No more waiting in automated
telephone queues, eventually speaking to someone who may not understand
your specific implementation. In short, you want someone who knows
your business needs and doesn’t need to be re-educated in
your implementation on every trouble call. Big company local support
for a part-time price! Amerinet Solutions offers several ways to
utilize the services, ranging from on-demand events to regularly
scheduled services.
LAN Network Design, Development and Support
Amerinet Solutions IT professionals can design a company’s
local area network (LAN) according to industry best practices and
to suit specific custom requirements. Amerinet Solutions can provide
equipment and software purchase consulting as well as installation
when the equipment arrives. Amerinet Solutions fully documents implementation
and can provide on-call assistance whenever there is a problem or
to implement changes where necessary by changing customer business
requirements such as adding or changing employees.
Network Security Policy Design and Maintenance
The news is full of stories about the need to be vigilant when
it comes to network security issues. Small to medium sized companies
often face the challenge of inadequate internal resources to support
the ongoing needs of maintaining network security. In today’s
environment, network security lapses can destroy a small business
in a very short time. Amerinet Solutions’s experts can design/document
your company network security policies as well as install the necessary
protective measures. Don’t be a statistic when the next network
exploit occurs.
Help Desk Support
Help desk support is often a luxury for small businesses, as
it is typically needed for all of the hours that a business operates,
and the internal IT staff is already fully utilized. That leaves
a common need for the internal staff to prioritize work, leaving
some things undone and creating an unhappy internal user community.
Amerinet Solutions expert local staff can provide the extra support
needed to make sure all user needs are met, whether directly addressing
the user’s needs on the phone or providing needed triage for
internal IT staff action. Either way, it frees up internal resources
to better work your business requirements. Amerinet Solutions can
also document service levels for customer planning purposes.
WAN and Remote Access Design, Implementation, & Support
Today’s small companies often have a need to implement
links between multiple sites, whether different office locations
which need access to shared data or simply enabling employees to
remotely access the network for remote work or when traveling. Internal
IT staff may need some expert assistance to design the best approach
which incorporates network design, security policies, and flexibility.
Amerinet Solutions can design/implement an approach which best suits
the needs of your firm as well as maintain it. Amerinet Solutions
extensive Internet and telecommunications expertise will enable
cost effective solutions which may not be known to your internal
team.
Hardware/Software Consulting, Implementation & Support
In small firms, hardware and software installation and maintenance
has become a large burden which detracts from their ability to conduct
business. In fact, software security and update patches have become
such an issue, that large firms have dedicated staffing to do nothing
but that one mission-critical task. Smaller companies have historically
neglected that task, endangering their firms. The dangers of incorporating
the Internet into company networks are the same whether small or
large firm. Amerinet Solutions can provide this as an ongoing service,
and arrange to manage the interface with national providers of equipment.
Any small business who has waited through a help desk queue to find
that they didn’t have the right information for service, will
appreciate having an expert doing this as needed.
Please contact your sales representative for more
details and to schedule your Network Evaluation!
